Frequently Asked Questions
What you should know about the SCM Expert knowledgebase

What is it?

1. SCM Expert is an online knowledgebase accessible through a licensed subscription. It currently contains hundreds articles that provide expert-written, expert-validated advice and instruction covering technical and functional topics pertaining to logistics and supply chain management considerations throughout your SAP system as well as the SAP solutions for SAP Supply Chain Management (SCM) and Advanced Planning and Optimization (APO).
   
   
2. Licenses to access the online knowledgebase are available for teams of all sizes as well as individual users. Each eligible license holder can access the knowledgebase – using a registered username/personal password – anytime 24/7 from any computer with internet access. Licenses can be easily customized to meet the needs of your team or organization. Our team-oriented pricing offers the greatest value to your organization. License plans and further information are available at www.sapexperts.com, or by calling us at 1.781.751.8799.

Who writes the articles?

3. The articles are written by experienced SAP customers, the world’s top SAP consultants, and SAP’s own experts.
   
   
4. Each submitted article is reviewed by an editorial board consisting of respected SAP SCM specialists. A meticulous and thorough editorial process is followed to ensure that the finished article meets the highest standards of accuracy and that it represents the accepted best practice in the industry. You can be sure that every published article contains the best available information on the topic covered.

How do I use the knowledgebase?

5. AS A 24/7 ON-BOARD CONSULTANT: You can gather information for various implementations on your own, whether it’s tips from David C. Healey’s “10 Tips for Implementing SAP APO DP” or Vijay Garg’s “28 Points You Need to Know About SAP WM Implementation.”
   
   
6. AS A STAFF TRAINING TOOL: Discover handy collections of material in one place to give to your staff, such as Anton Karnaukov’s “Manage Pricing Discrepancies on Sales Orders Received via EDI” or strategic advice such as Chris Moose’s “What to Consider When Migrating to SAP WM.”
   
   
7. AS AN ON-DEMAND KNOWLEDGEBASE: You can find quick advice to solve your common dilemmas, including Ajay Pande’s “Quick Tip: Three Steps That Give Users the Message Controls They Need” and Anurag Barua’s “Quick Tip: Implement CVV Functionality in SD to Avoid Credit Card Fraud.”
   
   
8. AS A MEANS OF CONFIRMING THE VALIDITY OF PROGRAMS AND PROCEDURES CURRENTLY IN PLACE: You may be going through an upgrade and want to learn from another organization’s experience to validate your strategy by reading Marie Leou-Briones and John Marwick’s “McKesson's Upgrade Lessons.”
   
   
9. AS AN AID TO COMMUNICATING WITH OTHER SAP DEPARTMENTS: Consult with your Financials team about determining valuation for materials in Mark van Hoving’s “Select the Right Valuation for Your Materials” or discover why you’re experiencing data discrepancies in Rohana Gunawardena’s “Why Some FI Document Fields Aren’t Populated from MM.”
   
   
10. AS A WAY OF KEEPING UP WITH THE CHANGING REGULATIONS ACROSS THE WORLD: Sarbanes-Oxley is at the forefront for most US companies, but any organization working on a global level must keep up with concerns all over the world. Bryan Wilson examines key considerations in “Two SAP-Enabled R2P Process Controls for Sarbanes-Oxley Compliance” and Kees van Westerop discusses compliance with EU regulations in “What SCM Teams Need to Know About Intrastat Reporting.”

What else do I need to know?

11. Only registered users can access the knowledgebase. All content is subject to international copyright laws and cannot be shared with those who are not authorized to access to SCM Expert – including non-licensed colleagues within your own organization who are not registered users.
    
    
12. Each registered user receives an alert email each month that notes the new articles have been added to the knowledgebase. It provides direct links to log in and access the new content.
    
    
13. In addition to SCM Expert, we also publish these other SAP-specific knowledgebases:

BI Expert, for your entire SAP NetWeaver BI team, from ETL processes to data modeling to query building.

CRM Expert, for your SAP Customer Relationship Management team, including sales, marketing and customer service.

ERP Expert, for larger teams working in the SAP ERP environment.

Financials Expert, for your SAP ERP Financials team, from configurations to reporting.

GRC Expert, for all your SAP professionals responsible for governance, risk, and compliance policies and procedures.

HR Expert, for your SAP Human Resources/Human Capital Management team, from payroll to personnel administration to organizational management.

SAP Professional Journal, for your SAP development and administration teams, from ABAP to Java development to database administration.

Solution Manager Expert, for your administrative team, project managers, help desk staff, and others who need to master SAP Solution Manager.

Each knowledgebase requires its own license and fees. Special arrangements can be made to provide additional access to some or all of these publications. Learn more by calling our account representatives directly at 1.781.751.8799. Or visit us online at www.sapexperts.com.

Have a question we haven’t covered above?

Call our account representatives directly at 1-781-751-8799. They can walk you through the various options available to you, help you tailor an access plan to the needs of your company, and answer any questions you might have.

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